Welcome to the UCC Student Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


You can also open a new ticket by sending an email to one of the following department email addresses. Your ticket will be logged in the same fashion.


Student Financial Services (SFS) - sfshelpdesk@ucc.edu.jm

UCC Online - onlinehelpdesk@ucc.edu.jm

IS&T - isthelpdesk@ucc.edu.jm

Registry - registryhelpdesk@ucc.edu.jm

Corporate Education - cedhelpdesk@ucc.edu.jm

UCCA - uccahelpdesk@ucc.edu.jm

PLEASE ENSURE THAT YOUR EMAIL CONTAINS THE FOLLOWING INFORMATION:

  1. First Name
  2. Last Name
  3. Date of Birth
  4. Student ID Number
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

Loading ...